Payer IDs

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Practice configuration · Insurance companies

Payer IDs #

The Insurance record maintains separate IDs and connections for claims, batch eligibility, and real-time eligibility.

Phoenix Insurance screen showing company details, categories, claim formats, EDI connections, payer IDs, plans, and participating providers

Connection and ID pairs #

  • Claim EDI Connection → Claims Payer ID
  • Batch Eligibility EDI Connection → Eligibility Payer ID
  • Real Time Eligibility EDI Connection → Real Time Payer ID

Enter or update an ID #

  1. Confirm the payer and service from an approved source.
  2. Select the matching EDI connection.
  3. Use the payer ID lookup when available.
  4. Confirm the ID belongs to the same payer and service.
  5. Select Save and recheck the record.

Keep the services separate

A value supplied for one service should not be assumed to apply to another. The configuration screen does not confirm whether a payer or connection is currently available.

Updated on September 18, 2026