Adding Patient Notes

< 1 min read

Patients · Notes and alerts

Adding Patient Notes #

Patient Notes stores free-text information for a selected patient. Verify the patient before creating a note.

Add a note #

  1. Open Patient Notes from the Patients area.
  2. Select or confirm the correct patient.
  3. Select Add.
  4. Enter a descriptive Note Title.
  5. Enter the note in the editor.
  6. Review the note for accuracy and appropriate content.
  7. Select Save Note.
Phoenix Patient Notes screen showing the patient selector, note list, Add, Edit, Delete, Note Title, editor, and Save Note

Good note practices #

  • Use a title that identifies the subject without exposing unnecessary sensitive information.
  • Follow your practice’s documentation and privacy policies.
  • Keep clinical documentation in the approved clinical area when required.
  • Confirm the patient again before saving.

If the note will not save

Confirm that a patient is selected and the Note Title is complete. If an error remains, record the exact message and contact PSS support.

Updated on September 18, 2026