What is Phoenix?

< 1 min read

Getting Started

What is Phoenix? #

Phoenix is the practice management and medical billing platform developed by Physicians’ Software Solutions, Inc. (PSS). It brings the day-to-day billing workflow into one system for independent medical practices, professional billing services, and in-house billing teams.

What you can manage in Phoenix #

  • Patient demographics, cases, and insurance
  • Scheduling and appointment resources
  • Charges, procedure information, diagnoses, and billing details
  • Claims and electronic billing workflows
  • Payments, remittance information, and account follow-up
  • Reporting, users, permissions, and practice configuration

Phoenix is built around the operational work that connects patient registration to billing, follow-up, and reporting.

Phoenix Charges and Payments workspace
Phoenix Schedule workspace

A connected workflow #

Information entered early in the workflow carries forward into later work. Accurate patient, case, insurance, provider, and charge information gives billing staff a cleaner starting point for claims and follow-up.

Use the Phoenix Help Center to learn each area one workflow at a time. Articles use the same screen names, fields, and terminology you see in Phoenix.

Updated on September 25, 2026