Getting Started
What is Phoenix? #
Phoenix is the practice management and medical billing platform developed by Physicians’ Software Solutions, Inc. (PSS). It brings the day-to-day billing workflow into one system for independent medical practices, professional billing services, and in-house billing teams.
What you can manage in Phoenix #
- Patient demographics, cases, and insurance
- Scheduling and appointment resources
- Charges, procedure information, diagnoses, and billing details
- Claims and electronic billing workflows
- Payments, remittance information, and account follow-up
- Reporting, users, permissions, and practice configuration
Phoenix is built around the operational work that connects patient registration to billing, follow-up, and reporting.


A connected workflow #
Information entered early in the workflow carries forward into later work. Accurate patient, case, insurance, provider, and charge information gives billing staff a cleaner starting point for claims and follow-up.
Use the Phoenix Help Center to learn each area one workflow at a time. Articles use the same screen names, fields, and terminology you see in Phoenix.